Customer Service And Agency Hours

Whitford Insurance Network is open from 8:00 am through 5:00 pm Eastern time, Monday through Friday (excluding national holidays).  Click here to get in touch with us now.

Customer Service for policyholders:

  • Encompass policyholders – call 866-328-3452 (Monday through Friday  8 am to 11 pm)
  • Travelers policyholders – call 866-933-7287 (Monday  through Friday 8 am to 8 pm, Saturday 8:45- 5:00 pm)
  • Ohio Casualty policyholders – Call our office for changes, billing questions or quotes.
  • Kemper Insurance policyholders – Call our Office for changes, billing questions or quotes.  Login to www.ekemper.com for quick payment information, policy documents, etc.

Reporting of Claims:

  • Chubb – call 800-252-4670 (available 24/7)
  • Cumberland  Insurance Group  (Emergency only) – call 866-794-6399  (available 24/7) Call our office during normal business hours.
  • Encompass Insurance – call 800-588-7400 (available 24/7)
  • Bristol West – 800-527-3907 (available 24/7)
  • Elizabethtown Insurance Company (formerly) Farmers Mutual of Elizabethtown – Please call our office or report your claim online to http://www.e-townins.com
  • Farmers New Century (Farmers Help Point) – call 800-435-7764 (available 24/7)
  • Foremost Insurance – call 800-527-3907 (available 24/7) or file online at https://www.foremost.com
  • Hagerty Insurance (classic & antique autos) – call 800-922-4050 (available 24/7)
  • Harleysville Insurance  Group  – call 800-892-8877 (available 24/7)
  • Infinity Insurance – call 800-334-1661 (available 24/7)
  • Kemper Insurance – call 888-252-2799 (available 24/7)
  • Keystone National Insurance Co. – Please contact our office during business hours to report your claim
  • Met Life Auto & Home Insurance – call 800-854-6011 (available 24/7)
  • Mutual Benefit Insurance – call 800-290-6361 (available 24/7)
  • Ohio Casualty (Peerless Indemnity) – call 866-255-5530 (available 24/7)
  • Philadelphia Contributionship – call 800-269-1409 (available 24/7)
  • Progressive (Drive) Insurance – call 800-274-4499 (available 24/7)
  • Travelers  Insurance Group – call 800-252-4633 (available 24/7)

Need assistance or have questions?  Whitford Insurance Network is your partner and support.  Click here to reach out!